This Cookie Policy explains how Flo-culture, trading as Turas Engagement Partners Ltd (“we”, “us”, “our”), uses cookies and similar technologies in the Lanterns on Ice mobile app and related websites. We are committed to being clear about how cookies work, what they do, and how you can manage them.

Cookies are small files placed on your computer, tablet, or smartphone when you use websites or apps. They help us make the App and our website work properly, improve your experience, remember your preferences, and understand how people use our services. Cookies do not identify you personally, but they do recognise the device you are using.

We use a combination of first-party cookies (set by us) and third-party cookies (set by our partners). These include:

• Essential cookies – required for the App or website to function (e.g. logging in, navigation).

• Functional cookies – remember your preferences, such as settings and layout choices.

• Performance cookies– collect anonymous data about how the App or website is used, helping us fix problems and improve services.

• Marketing cookies – may be used to make content and advertising more relevant to you, and to measure the effectiveness of campaigns.

Cookies can be temporary or long-lasting:

• Session cookies – deleted when you close your browser or app.

• Persistent cookies – stay on your device after you close your browser or app and are used to remember your settings or preferences next time.

We work with trusted third parties who may set cookies on our behalf, for example:

• Analytics and performance tools such as Google Analytics, Adobe Analytics, Crashlytics, or Flurry.

• Mapping services such as Google Maps or Microsoft Bing Maps when location features are used.

These cookies help us improve the App experience. Third-party providers must keep any information they collect secure.

You are in control of your cookies. You can adjust cookie settings within the App or website if options are available.

Please note: if you block all cookies, some parts of the App or website may not work properly, and your experience may be less personalised.

We may update this Cookie Policy from time to time to reflect changes in law, best practice, or how we use cookies. The date at the top shows when it was last updated. Please check regularly for updates.

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

katherine.pearson@flo-culture.com

Flo-culture, Church Hall, 53 Church Street, East Boldon, NE36 0SJ